National Change of Address (NCOA) Processing

Update Your List With Current Addresses

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National Change of Address Processing

Never lose contact with a customer that has moved. Process your mailing list through USPS NCOALink and Canadian COA (Change of Address) processing with Melissa – your trusted Address Experts.


Reduce Returned Mail Drastically reduce "return-to-sender" or undeliverable-as-addressed (UAA) mail-pieces.

Save Time & Money Stop wasting resources & qualify for the USPS Move Update requirement for postal discounts.

Increase Response & Communication Stay connected with customers who have moved who still want to hear from you.

NCOA Processing Two Ways

Software as a Service (SaaS)

Listware allows you to upload and process your list your way. Upload your file from anywhere with our online version or process with Listware right from Excel with a single click of a button.

  • Process it yourself - Online, in Excel or Desktop
  • All-in-one data cleansing available (match & merge, enrichments & more)
  • Affordable pay-as-you-go pricing (including 1000 free credits each month)
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Try Melissa's SaaS solution today
Try Melissa's Service Bureau today

Service Bureau

Send us your file and we'll do the work for you. Our expert Service Bureau will batch process your list and send it back to you quickly, securely and with fully updated addresses – before you mail.

  • Batch processing or automated FTP for high-volume users
  • Guaranteed lowest price for NCOA service
  • USPS NCOALink Full-Service provider
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Additional Enrichment Services

Get more out of your mailing list. Add valuable consumer or business email addresses and phone numbers to your file. Our industry-high match rates connect you to enhanced omni-channel communication and greater savings.

Email Append

  • Free Email Append Match test
  • Melissa's industry-high match rates of 15-30%
  • Protect your sender reputation with verified email addresses
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Learn more about Melissa's Email Append Services
Learn more about Melissa's Phone Append Services

Phone Append

  • Add mobile & landline phone numbers
  • Melissa’s Industry High Append rates of 15-40%
  • Matched against the National Do-Not-Call registry for compliance
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ECOA (Email Change of Address) Service

  • Reestablish contact with those who have changed their email addresses
  • Remove invalid & outdated email addresses from your lists
  • Clean email lists of typos, formatting issues & invalid domains
  • Avoid blacklisting & improve your sender reputation
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Learn more about Melissa's ECOA (Email Change of Address) Service
Learn more about Melissa's International Change of Address Service

International Change of Address

  • Maximize international marketing campaigns
  • Ensure you reach your target audience for better response & ROI
  • Countries covered: Austria, Belgium, France, Germany, Ireland, Switzerland, Netherlands, UK, Denmark, Finland, Ireland, Norway, & Sweden
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Our Customers

Melissa Customers - Nationwide
Melissa Customers - Bank of America
Melissa Customers - Dominos Pizza
Melissa Customers - Proctor and Gamble
Melissa Customers - Hyundai
Melissa Customers - Nestle
Melissa Customers - Verizon
Melissa Customers - Nordstrom
Melissa Customers - Wine Butler